Privacy Policy

This Privacy Policy applies to information collected by ProFound Painting LLC through profoundpaintingga.com, estimate request forms, phone calls, emails, text messages, and other direct communications with us.

• Contact information: name, phone number, email address, and any address or location details you choose to provide for an estimate.
• Project information: service type, property type, project size, timeline, notes, photos, surfaces, colors, rooms, and other details related to your painting or pressure washing request.
• Communication information: call, email, text, and estimate history needed to respond to you and manage requested services.
• Website and device information: IP address, browser type, device type, pages visited, referring pages, form activity, and similar technical information collected through hosting, security, analytics, or cookies.

• Respond to estimate requests and schedule calls, texts, or visits.
• Prepare, send, and follow up on quotes, invoices, and project communications.
• Send internal lead notifications to Craig and other authorized ProFound Painting personnel, including through SMS providers such as Twilio.
• Operate, secure, troubleshoot, and improve the website and contact forms.
• Maintain business records and comply with legal, accounting, insurance, and safety obligations.
• Prevent spam, abuse, fraud, unauthorized access, and misuse of the website.

When you submit a phone number, you authorize ProFound Painting LLC to call or text you about your estimate request, scheduling, project questions, or service follow-up. Submitting an estimate request does not enroll you in recurring marketing text messages.

We may use Twilio or similar communications providers to send transactional lead alerts to Craig or authorized ProFound Painting personnel. Those alerts may include the information you submitted so we can respond to your request.

We do not sell, rent, trade, or share your personal information with third parties or affiliates for their own marketing or promotional purposes.

We do not share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are used only for the specific communication purpose requested and are not sold, rented, transferred, or shared for unrelated marketing.

We may allow trusted service providers to process information only as needed to operate the website, deliver communications, send internal lead alerts, host data, provide analytics, prevent fraud, or support business operations. These providers are not allowed to use your information for their own marketing or promotional purposes.

Our website may use cookies, analytics tools, server logs, and similar technologies to keep the site working, understand website traffic, improve performance, and protect against spam or abuse. You can usually limit cookies through your browser settings, though some site features may not work as intended.

We keep information for as long as reasonably necessary to respond to your request, provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our rights. We may delete or de-identify information when it is no longer needed.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, network, or communication method is completely secure, so we cannot guarantee absolute security.

• You may ask us to update, correct, or delete your contact information, subject to records we need to keep for legitimate business or legal reasons.
• You may ask us not to call, text, or email you for non-essential follow-up.
• For SMS program instructions, see our SMS Terms.

Our website and services are intended for adults seeking residential painting and related services. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.